Having comprehensive insurance at least I thought I'd be covered for the repair of my vehicle. I've been a customer of RACV insurance for many years. So have many of my family. That means nothing of course. I have to pay an excess as the customer loses if some criminal flees the scene of an accident. Apparently, that is in the fine print of a contract they claim I agreed to although they never disclosed that fact at the point of sale.
The insurance I purchased is not what I wanted or thought & the RACV isn't an organisation that I will ever use again. I also recommend people should shop around for a better deal from an alternative Car insurance provider with better customer care & cheaper prices. I thought loyalty was a two-way street . It is a dead end road.
Should the police find the other driver things change the woman said. Well my opinion of RACV won't they suck. #BoycottRACVinsurance.
Interaction on facebook regarding this issue with RACV.